Our website address is: www.advantecmarine.com. The organization is AdvanTec Marine, parent brand to Diamond Sea Glaze, Freeman Marine, Steelhead Marine, Pacific Coast Marine, USA Sliding Doors, and Manly Marine. For contact, you may reach us at info@advantecmarine.com, or by phone at 1.800.770.0455.
When a user visits our website, we collect information about the visit that does not identify the user personally. We track information such as the domain from which the user is visiting and the user’s browser type. We also collect specific information regarding the user’s session on our website. This includes items such as the date and time of the visit and the pages viewed. This information is used to analyze site performance as well as identify malicious actions taken on the site.
Sometimes we ask a user to voluntarily provide personally identifiable information (PII). This information generally includes, but is not limited to, name, e-mail address, postal address, and telephone number. We request this information when the user requests one of the following:
When processing payments through our online payment portal, we ask the user to voluntarily provide payment details in order to settle invoices with us. We partner with Stripe for our online payments. When using our online payment portal card details securely processed through Stripe. Submissions details are viewable only by the site administrator and only contain the last four digits of the card for identification purposes.
We do not intentionally collect information from children under the age of 13.
Non-personally identifiable information (non-PII) is collected to allow us to analyze how our website is used and to improve the content and service the website provides. If you visit our site’s product catalog, we will track products you’ve viewed. We will use this to, for example, show you products you’ve recently viewed.
Voluntarily provided personally identifiable information is used to provide services to the user. AdvanTec owns the collected information and will not sell, trade, or rent the information to others. We may use the information to continue contact with the user. This may include contact such as follow-up calls, e-mail correspondence, or mail correspondence to follow-up on the contact or to provide marketing information about promotions, new services, events, or important website changes. AdvanTec may share this information with its business partners for the specific purpose of a promotion or service offering.
Cookies are small pieces of information that are placed on a web user’s hard drive. We may use cookies to provide you with better service including your choice of website language, for a better site experience. Cookies are pieces of information that a website transfers to your computer’s hard disk for record-keeping purposes. Cookies can make the web more useful by storing information about your preferences for a particular site. The use of cookies is an industry standard, and many major websites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of the functionality of the AdvanTec site if you do so.
If you login through our site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Google Analytics (integrated through MonsterInsights and WPMU DEV’s Beehive plugin) is utilized on this site for analyzing site performance through non-identifying traffic data. Beehive’s usage documentation can be found here: https://premium.wpmudev.org/docs/wpmu-dev-plugins/beehive/. For information on how Google Analytics uses cookies to measure user-interactions on websites, you may refer to their documentation here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage. Privacy information for WPMU DEV plugins can be found in their documentation here: https://premium.wpmudev.org/docs/privacy/our-plugins/
For users that register on our website (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Voluntarily provided information collected through forms for services including invoice payments, quote requests and support requests is retained indefinitely in order to provide follow-up services to the user. Data can be exported or removed upon users request, however this does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
AdvanTec Marine utilizes industry standard methods and mechanisms such as firewalls, intrusion monitoring, and passwords to protect electronic information. Multiple physical security methods such as locking devices and 24-hour premise monitoring are also employed. Finally, access to PII is limited to a small number of personnel and on a need-to-know basis.
The AdvanTec Marine web site may contain links to other internet web sites. AdvanTec Marine neither controls nor endorses external sites and is not responsible for the content of such sites. This policy does not cover the privacy policies and data collection practices of non-AdvanTec web sites.
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. The services we use include YouTube and Google Maps.
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy. By using this content you are agreeing to be bound by the YouTube Terms of Service, https://www.youtube.com/t/terms. You can find Google’s privacy policy here: https://www.google.com/policies/privacy
We use the Google Maps Embed API to embed Google maps on our site. You can find Google’s privacy policy here: https://www.google.com/policies/privacy. The API is used to provide a better experience to the user and is not used to collect any personally identifiable or non-personally identifiable information about the user.
We provide you with the choice to accept this or not, we prompt consent boxes for all embedded content, and no data is transferred before you have consented to it. The box below shows all embeds you have consented to. You can opt-out at any time by un-checking them and clicking the update button.
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By providing your information, you consent to its use for marketing purposes. We will retain your data in accordance with our privacy policy and GDPR requirements. Your personal data will be processed lawfully, fairly, and transparently. You have the right to access, rectify, or erase your data, and to restrict or object to its processing. For more details, please refer to our Privacy Policy.
Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third-party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
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Based on the information a user has provided, AdvanTec Marine may send e-mail correspondence to the user. Each correspondence will contain an easy means to opt out of further correspondence.
Google Analytics is used to measure site traffic through cookies in order to analyze how visitors use the site. Data collected through Google Analytics does not contain identifiable information on the user. Google’s privacy statement can be found here: https://policies.google.com/privacy
From time to time we may use this data for re-marketing and re-engagement efforts through Google Ads. This means targeted advertisements across the web to users who have previously visited the site. Information on how Google uses cookies to serve ads can be found here: https://policies.google.com/technologies/ads
More information on Google ads, including how to disable personalized ads through Google, can be found here: https://support.google.com/ads/answer/1660762
You may also opt out from data collection for Google Analytics through the Google Analytics Opt-out Browser Add-on here: https://tools.google.com/dlpage/gaoptout/
We partner with Stripe for our online payments. We use Strong Customer Authentication (SCA) compliant forms on the site to collect voluntarily provided personally identifiable information (PII) about the user in order to settle invoices.
Read more about Strong Customer Authentication here: https://stripe.com/en-ca/guides/strong-customer-authentication
Stripe’s global privacy policy: https://stripe.com/en-ca/privacy
AdvanTec uses Salesforce for its customer relationship management (CRM). For quotation and support requests made through forms on our site, the data is sent to Salesforce for our sales and service team to review. You can view Salesforce’s privacy policy statement here: https://www.salesforce.com/ca/company/privacy/
AdvanTec owns the collected information and will not sell, trade, or rent the information to others. We may use the information to continue contact with the user. This may include contact such as follow-up calls, e-mail correspondence, or mail correspondence to follow-up on the contact in order to provide quotation for service or resolve support requests. Data can be removed upon users request, however this does not include any data we are obliged to keep for administrative, legal, or security purposes.
Based on the information a user has provided, AdvanTec may use Salesforce to send marketing e-mail correspondence to the user. Each correspondence will contain an easy means to opt out of further correspondence.
We use the GTM4WP (Google Tag Manager for WordPress) plugin to integrate Google Tag Manager with our website. GTM4WP facilitates the deployment of marketing tags without modifying the codebase. This may include tags for analytics, advertising, and tracking purposes. GTM4WP itself does not store personal data but enables the transfer of data to Google Tag Manager and connected services. For more information, you can review Google’s privacy policy here: https://policies.google.com/privacy
We utilize the HTTP Headers plugin to manage and enhance the HTTP security headers sent from our server. This plugin does not collect or store any personal information or data about visitors. It is used purely to configure server-level security settings to help protect the site and users.
Security Optimizer, by WPMU DEV, is used to help secure the website against common threats and vulnerabilities. It may log IP addresses and basic visit data as part of its firewall and malware scanning features. No personally identifiable information is collected for marketing or tracking purposes. More information can be found in WPMU DEV’s plugin privacy documentation: https://premium.wpmudev.org/docs/privacy/our-plugins/
We use the WP Mail Logging plugin to record all emails sent from our website for administrative and troubleshooting purposes. This includes messages sent through forms or system notifications. The plugin stores email content and metadata (such as recipient, subject, and timestamps) but does not share this data with third parties. Logs are stored securely and can be deleted upon request.
WP Mail SMTP Pro is used to securely configure and send emails through a third-party email provider. It may capture and store logs of email delivery for diagnostic purposes but does not collect user data beyond what is required for sending messages (e.g., email addresses). This data is not used for marketing purposes. For more details, visit: https://wpmailsmtp.com/privacy/
We use Gravity Forms to collect user-submitted data via our website forms (e.g., quote requests, support inquiries, payment forms). Information submitted through these forms is stored on our servers and may be transmitted to integrated services like Salesforce or Stripe, depending on the form’s purpose. Gravity Forms does not collect or share user data on its own. Their privacy policy is available here: https://www.gravityforms.com/privacy/
We do not give any warranty or other assurance as to the operation, quality or functionality of this site. Access to the site may be interrupted, restricted or delayed for any reason.
We do not give any warranty or other assurance as to the content of the material appearing on the site, its accuracy, completeness, timelessness or fitness for any particular purpose.
To the full extent permissible by law, we disclaim all responsibility for any damages or losses (including, without limitation, financial loss, damages for loss in business projects, loss of profits or other consequential losses) arising in contract, tort or otherwise from the use of or inability to use the Site or any material appearing on this site, or from any action or decision taken as a result of using this site or any such material.
This site contains links to external sites. We are not responsible for and have no control over the content of such sites.
Information on this site, or available via hypertext link from this site, is made available without responsibility on our part. We disclaim all responsibility and liability (including for negligence) in relation to information on or accessible from this site.
